First Aid Action's training programme is hands down the best civillian First Aid Course I've done. Luella's lectures are interesting and thorough. She involves the trainee throughout the course and keeps them thinking and challenged, which is a much more effective way to learn the new additions and changes often made to First Aid Training.

Having come from a high profile Military background, this course provided information that I had not yet come across in the Military world which I found very interesting. To be kept in date, and having learned newer and more efficient First Aid Procedures was exactly the kind of training every First Aider should have. I highly recommend this program to any First Aid Trainee.
Craig Blanchard
Security Operator in Major Retail Centre
Ex Navy Diver

Who would have thought training for a Senior First Aid Certificate would be a fun learning experience? Having just finished training with Luella, I have learned so much and in such a way, I know I will recall the knowledge easily if ever needed.
I will look forward to updating my certification annually, with First Aid Action as our Training Provider.
Thankyou Luella
Gaye Buckingham
College of Mind, Body & Spirit

I recently completed a senior first aid course under the tutelage of Luella Charles at Ipswich Girls’ Grammar School. I’d like to acknowledge the high level of professionalism displayed by Luella in the conducting of the course and the fact that she made the activities interesting and fun. Each information session was delivered in an engaging manner and Luella competently answered the numerous questions and queries about accident situations which were posed to her. I left the course feeling confident in the amount of knowledge I had gained from the day.
Gail Newman (Teacher)

The Senior First Aid Re-accreditation course from First Aid Action was the best and most entertaining First Aid course that I have ever completed. The day passed quickly with all the practical activities that kept us busy throughout the course. Luella could answer every question competently and I left the course feeling very confident with my ability to administer first aid.
Rowdy Goudens (Engineer)

Luella is a superb trainer and presenter. She provides a range of interesting activities and exercises to make first aid come alive. A wonderful day full of great practical activities appropriately intermixed with the theory. Luella's open and friendly personality ensures everyone is comfortable throughout the day.
Cheryl Brugman
Ipswich Girls'Grammar School
Head of Boarding

The staff and management at Mufflerpro had recently joined the A1 exhaust group and in doing so decided to bring the business up to speed with all relevant standards. As part of this we approached First Aid Action to test and approve the staff in first aid treatment which we attended on a week-end day. I would like to say that Luella’s method of teaching and training were simple and easy to follow and she made the learning fun and the time passed quickly. Even our 16yr old casual staff member found the learning easy and thinks that all seniors in school should be made to take the course. I would not hesitate in recommending First Aid Action to anyone wishing to learn first aid.
Vaughn Fletcher (owner/manager)
MufflerPro A1 exhuast.

Hi my name is Jacqui and I'm the Coordinator for Ipswich Junior Grammar Outside Hours Care. And yes every year I have to do CPR and update my Senior First Aid, I have been doing First Aid courses for 13 years over this period of time I have found the course a bit over whelming and scared of the dreaded test at the and of the course. Then I went to a First Aid Action Course, it was so much easier and a lot more hands on. The advice that I was given through out the course was great, no more headaches over learning material. The workbook is given to you two weeks before the course so you are able to read over the information and work through the worksheet and bring it back on the day of the course. The exam is made up into four parts, so as you finish a section, you do the multiple choice questions. I would only ever go through First Aid Action now as it was great fun and I learnt a lot. I didn't think I would say that about a First Aid Course.
Jacqui Selfe
Coordinator Ipswich Junior Grammar Outside Hours Care

I would like to thank you for an enjoyable and informative course. The content was delivered in an engaging manner that kept myself and my fellow students interested, thoughtful and most surprisingly awake. I will have to come back and do the advance resuscitation. Also thanks for all the help with my admin problems post course, it all added up to a rewarding experience.
Ross Sinclair (Parent)

I found the first aid course run by Luella Charles for First Aid Action was presented in a enthusiastic and informative manner. More importantly, Luella was able to cover all the aspects of first aid and CPR in one day instead of two, saving me valuable time. I would not hestitate to recommend her courses to my family, friends and colleagues.
Luke
Physiotherapist, Physioactive (Ipswich)

"Luella did a fantastic job. The course was educational and exciting to do. Everything was explained in clear detail and never did I feel as if I didn't know what was happening"
Zachary (age 17)

"Luella was an excellent teacher. She managed to make the course humorous and interesting. She explained everything so that I could easily understand and take in what was being taught. I really enjoyed the role play"
Olivia (age 15)